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Spike Leads

With no prior branding, web presence, or marketing collateral in place, Spike Leads turned to us to help build their digital foundation from the ground up.

The Ask

As a newly launched direct mail company, the client needed a professional, trustworthy digital presence to introduce their services and establish credibility in a competitive, service-driven industry.

They approached us with a clear challenge:
Build a brand and website from the ground up that would:

  • Educate potential customers—from small businesses to nonprofits—about the value of direct mail marketing in the digital age

  • Clearly communicate service offerings, including Every Door Direct Mail (EDDM), bulk mailing, printing, and fulfillment

  • Stand out visually in a crowded market while maintaining a professional, business-first tone

  • Create a conversion-optimized website to generate leads, quote requests, and consultation inquiries

  • Develop a cohesive brand identity  including color palette, typography, and visual system

As a new company, the client also needed guidance on how to position their brand effectively online, appeal to both local and national markets, and build trust with first-time visitors.

The Approach

We began by focusing on foundational brand development and a web experience that balances education with conversion.

Brand Development 

  • Created a modern, professional color palette using bold, trustworthy hues to reflect strength, speed, and clarity

  • Chose accessible, scalable typography that reads well on print and screen, supporting both technical details and marketing messaging

  • Established a visual language that includes iconography, layout patterns, illustration and photography direction—all geared toward clarity, efficiency, and reliability

  • Developed a flexible brand guide for the client to apply across other materials (like print collateral, email, and CMS)

Website Design & UX

  • Designed a clean, intuitive layout that highlights services without overwhelming the visitor

  • Wrote and organized concise, benefit-driven copy focused on solving common business problems through direct mail

  • Integrated lead generation forms for quote requests and consultations

  • Optimized the site for mobile performance, fast load times, and SEO, ensuring visibility and accessibility

The Results

The launch of the brand and website provided the client with a strong, credible foundation to grow their new business.

  • Successfully positioned the client as a modern, reliable direct mail provider from day one

  • Generated strong initial engagement, including high quote request volume within the first 4 weeks of launch

  • Helped establish brand consistency across marketing materials, thanks to a solid visual system

  • Delivered a site the client could confidently use in sales meetings, printed campaigns, and local outreach

  • Positive early feedback from customers and partners noting the clean design, clear messaging, and ease of use

In short, the ask was to build a credible, scalable, and conversion-driven web presence for a brand-new company in a traditional but still very relevant marketing space—and to do it in a way that felt fresh, fast, and flexible.

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